The Vape Loft strives to get your order out to you as quickly as possible without complications. Orders placed before 15:00 will be shipped the same day. Any orders placed after 15:00 will only be shipped the next business day. To avoid any delays in shipping, please ensure that all orders are placed with the correct information. We require the following for The Courier Guy shipments:

  • Name and Surname
  • Physical Address and Postal Code (No P.O. Box Addresses)
  • Cellular Number

No orders will be shipped on Public Holidays or Weekends.

Please inspect your orders carefully before signing for the order. Once the waybill has been signed The Vape Loft cannot accept any responsibility for orders that were damaged in transit.

ORDERS OVER R1100.00 HAVE THE OPTION TO SHIP OVERNIGHT FREE OF CHARGE

THE COURIER GUY OVERNIGHT (LIGHTWEIGHT) COURIER SERVICE:

For a flat rate of R60.00, The Vape Loft will ship your order with The Courier Guy to your doorstep overnight. All The Courier Guy shipments are sent out Overnight Express and will be delivered to your doorstep by 10:30am the following business day.

Please Note: Outlying areas may take up to 72 hours

Please Note: Only applicable to orders up to 2.00kg

THE COURIER GUY OVERNIGHT (HEAVYWEIGHT) COURIER SERVICE:
For a flat rate of R80.00, The Vape Loft will ship your order with The Courier Guy to your doorstep overnight. All The Courier Guy shipments are sent out Overnight Express and will be delivered to your doorstep by 10:30am the following business day.

Please Note: Outlying areas may take up to 72 hours
Please Note: Applicable to orders over 2.00kg

THE COURIER GUY SAME-DAY (LIGHTWEIGHT) COURIER SERVICE:
For a rate of R80.00, The Vape Loft will ship your order with The Courier Guy to your doorstep same day.
Please Note: Only applicable to orders paid before 9:30am in Johannesburg and Pretoria ONLY

COLLECTIONS:

In store collections are available. Please call and arrange with us.

PRE-ORDERS:

Some products may be purchased through The Vape Loft on a pre-order basis. An estimated date of delivery will be communicated on the product page. The estimated date of delivery is subject to change as The Vape Loft is dependant on third party suppliers and shippers for these items. Pre-Orders will be shipped on the next business day once The Vape Loft receives the products. This is to allow quality checks and to ensure the product received is correct.

LATE DELIVERIES:

Please note that The Vape Loft will endeavour to have all orders sent out as quickly as possible. Once orders have left our store, we are at the mercy of our courier partners and cannot be held responsible for any late deliveries.